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Publications
Throughout the year, VOICE produces and disseminates key documents reflecting on humanitarian aid issues at the EU level and from an NGO perspective. They are addressed to decision-makers within the European institutions, at the National level, to NGO networks and other stakeholders of the humanitarian community, as well as to the VOICE members. Some documents are produced by the VOICE Secretariat with the support of VOICE members while others are publications from members and other key stakeholders in the humanitarian sector.
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COVID-19 and refugees' economic opportunities, financial services and digital inclusion
02 December 2020Members' publicationsThis research report by IRC - based on findings in refugee contexts in Jordan, Kenya, Uganda and Ethiopia - finds that digital services such as mobile money can in theory be more accessible for refugees than standard bank accounts, in practice refugees continue to face barriers. These services are often new and underdeveloped and therefore untested, or refugees are only permitted a restricted form of access. Even though digital services are likely to become more important given the ‘new normal’ and continued need for socially distanced services, this transition is only starting, and refugees need to be included in mainstream and fully developed financial services.
